Norwegian Airlines appointed Navigator to support the launch of their US services
After initially running their contact center operations, we were then asked to run a full flight operations center in Fort Lauderdale. Norwegian now offers 52 transatlantic flights from 13 U.S. airports...
Leading the way in Travel Industry Outsourcing
Eurostar chose Navigator to expand their services into the US market
Navigator helped put Eurostar on the US map by setting up systems that enabled travel agents to issue Eurostar rail tickets in their respective GDS systems....
Leading the way in Travel Industry Outsourcing
British Airways ‘OpenSkies’ chose Navigator to manage their contact center in the US Market
OpenSkies came to Navigator to manage their contact center in the USA after they had acquired the French Airline L’Avion.
Leading the way in Travel Industry Outsourcing
When French bee needed to set up operations in the US in San Francisco, they turned to Navigator for help
Navigator used their extensive experience in new airline operations and start ups and used this to set up and staff a new French bee office in San Francisco, ready for the new flights.
Leading the way in Travel Industry Outsourcing
With a combined senior management team experience of over 60 years, the Navigator leadership team has helped travel companies grow their business across a variety of different sectors, including aviation, rail, hotels, car rental and destination marketing.
We offer an extensive range of services, so whether you are looking for a partner to support in a one off contact center project, or a longer term operational partnership to help build your brand’s presence in the US market, we can help, so contact us today to discuss your requirements.
Our Services
Representation, Sales and Tourism Management
Contact Center Management and Outsourcing
Baggage Claims and Tracing Services
Recruitment, Training
and Consultancy
Customer Relations
The Navigator Promise
At Navigator, we understand that finding the right strategic partner to support your business operations is an important business decision. We believe that trust is the key to a good relationship, whether a personal or professional one. To help establish this trust, we make you the Navigator promise;
- We will provide you with a high caliber, fully trained team of professionals
- We will represent your brand professionally, in order to protect its reputation
- We will comply with all legal requirements and processes applicable to your business
Navigator Experience
Navigator in the community
with Tourism Cares
Tourism cares is a non- profit organization that was set up in New York after 911 with the objective of helping local communities. It is funded by companies like Navigator, who pay to join, and then pay for their staff to attend events where they work on local community projects. We pay for our staff to attend, we cover all the costs, and the time doesn’t come out of their own vacation time. The Navigator team loves helping others and we are committed to Tourism Cares.
