Baggage Claims and Tracing Services

Navigator has a specialized unit that handles via phone, email and social media.

  • Delayed luggage tracing

  • Damaged luggage issues

  • Lost and found personal items (advise who to contact)

  • Replacing Essential purchases

  • Total loss claims

  • Worldtracer knowledge

  • Assist with the processing of refunds

We can also offer support in:

  • Processing of Claims for replacing essential purchases due to delayed luggage

  • Tracking of delayed bags

  • Responding to Emails from passengers